Canva DM Inbox Sorted by Confusing Algorithm
Canva users find the DM inbox sorted by an opaque algorithm rather than chronologically, making it hard to track conversations. This creates friction for users relying on Canva for design collaboration and communication. The lack of fix despite user reports signals neglect of the messaging UX.
Signal
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.