Canva DM Inbox Sorted by Confusing Algorithm
Canva users find the DM inbox sorted by an opaque algorithm rather than chronologically, making it hard to track conversations. This creates friction for users relying on Canva for design collaboration and communication. The lack of fix despite user reports signals neglect of the messaging UX.
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Similar Problems
surfaced semanticallyDM inbox sorted by recent reply instead of received time
Users want their direct message inbox sorted chronologically by when messages were received, not by their own most recent reply. The current sorting makes it easy to lose track of unanswered messages. No setting exists to change this behavior.
Catch-Up Widget Read Counts Out of Sync
A user reports a catch-up widget that does not sync read counts correctly, and is irritated by a review popover interrupting work. The bug is vendor-specific.
Canva DM Messages Display Out of Order
Canva's direct messaging feature shows messages out of chronological order. Users must force-close and reopen the app to attempt refresh, which still fails to show the latest messages. This disrupts collaborative communication within the platform.
Canva Ignores User Setting to Disable Rating Prompts
Canva continues to display rating request popups even after users configure settings to suppress them. The application does not honor its own opt-out controls, creating a degraded and distracting user experience. Users feel manipulated by repeated prompts despite explicit opt-out.
Canva Interrupts Workflow With Review Prompts Instead of Letting Users Work
A Canva user complains that the app frequently interrupts their workflow to ask for reviews and feedback rather than letting them complete their task, describing the behavior as intrusive.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.