DM inbox sorted by recent reply instead of received time
Users want their direct message inbox sorted chronologically by when messages were received, not by their own most recent reply. The current sorting makes it easy to lose track of unanswered messages. No setting exists to change this behavior.
Signal
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Similar Problems
surfaced semanticallyCanva DM Messages Display Out of Order
Canva's direct messaging feature shows messages out of chronological order. Users must force-close and reopen the app to attempt refresh, which still fails to show the latest messages. This disrupts collaborative communication within the platform.
Canva DM Inbox Sorted by Confusing Algorithm
Canva users find the DM inbox sorted by an opaque algorithm rather than chronologically, making it hard to track conversations. This creates friction for users relying on Canva for design collaboration and communication. The lack of fix despite user reports signals neglect of the messaging UX.
Canva Mobile Search Cannot Find Direct Messages by Account Handle
Canva mobile search stopped returning account results for direct message contacts, making the DM feature effectively inaccessible on mobile. Users cannot reach collaborators without switching to desktop.
Slack loses recent DM messages requiring frequent app restarts
Slack app loses most recent DM messages when navigating away from threads. Requires force-restart multiple times daily to recover messages. Persistent months-long bug.
Canva mobile prioritizes new message channels over quick navigation
Canva mobile app prioritizes channels with new messages making other channels difficult to find and navigate.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.