bug reportProductivity · Design ToolssituationalB2CUXNotificationsMobile

Canva Ignores User Setting to Disable Rating Prompts

Canva continues to display rating request popups even after users configure settings to suppress them. The application does not honor its own opt-out controls, creating a degraded and distracting user experience. Users feel manipulated by repeated prompts despite explicit opt-out.

1mentions
1sources
4.8

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Similar Problems

surfaced semantically
Customer Experience91% match

Canva's Mid-Task Rating Prompts Repeatedly Interrupt Workflow

A Canva user reports being repeatedly interrupted mid-task by in-app prompts requesting an app rating, describing it as a recurring annoyance that recurs despite negative reactions. The pattern reflects an aggressive review-solicitation UX that disrupts active work.

Productivity90% match

Repeated Feedback Survey Popups Cannot Be Permanently Dismissed

A user reports being shown the same in-app feedback modal six times despite repeatedly dismissing it, eventually leaving a negative review specifically to make it stop. This reflects a common design flaw where user-dismissed prompts are not remembered across sessions.

Productivity90% match

Canva Interrupts Workflow With Review Prompts Instead of Letting Users Work

A Canva user complains that the app frequently interrupts their workflow to ask for reviews and feedback rather than letting them complete their task, describing the behavior as intrusive.

Customer Experience88% match

Canva intrusive popup review requests disrupt user workflow

Users are frustrated by unsolicited popup notifications requesting app reviews within Canva. The interruption disrupts active design sessions and degrades the user experience. This is a vendor UX issue with 25 upvotes indicating community agreement, but limited buildable opportunity.

Productivity88% match

Catch-Up Widget Read Counts Out of Sync

A user reports a catch-up widget that does not sync read counts correctly, and is irritated by a review popover interrupting work. The bug is vendor-specific.

Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.