Mobile Chat App Forces Channel and DM Sorting That Cannot Be Disabled
A user cannot turn off automatic sorting on mobile, which splits and duplicates groups and makes conversations hard to find. They want it to behave like the desktop version.
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Similar Problems
surfaced semanticallySlack Mobile Cannot Sort Channels by Last Accessed Within Categories
Slack's mobile app lacks a channel sort option available on desktop — sorting by last accessed within channel categories. This forces mobile users to manually scroll through ordered channel lists rather than quickly finding their most recently active conversations. The feature gap makes Slack mobile less efficient than desktop for multi-channel users.
Slack Mobile Channel List Order Changes Unpredictably
A user reports that Slack's mobile channel ordering keeps shifting, making channels hard to find. Vendor-specific UX complaint.
Slack removed option to disable unread priority ordering
Slack users who rely on consistent sidebar ordering lost the ability to disable unread-priority sorting after a product update. This disrupts muscle memory and increases navigation time for power users managing many channels.
Slack Ignores User-Defined Categories and Blurs Channel vs DM Distinction
A user says Slack overrides their sidebar categories with a suggested selection of chats. The channel versus DM split also feels arbitrary, making message triage messier.
Mobile Channel Sorting Buries Priority Channels Under Unread Ones
Users in many channels must scroll past many unread ones to reach priority channels because the mobile view sorts differently than desktop. Occasional service downtime adds to the frustration.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.