Explore Problems

Slack has been aggressively pushing AI features users don't want while the app becomes increasingly laggy, degrading the core messaging experience.

Great ideas are lost when you can't type - at the gym, walking the dog, on the sofa. The friction to turn messy voice thoughts into structured Notion knowledge is too high.

Freelancers and creatives on tight budgets need portfolio websites but find existing builders either too expensive or too template-driven. The gap between free but limited tools and paid but overpowered platforms leaves many underserved.

A prospective Carvana buyer was contacted by someone posing as a Carvana employee on Threads, who directed payment of approval, delivery, and hauling fees via a Green Dot prepaid card, then demanded an additional unexpected fee. Carvana's official channels indicate all such fees should be paid upfront through verified channels, exposing a gap in how customers can verify legitimate company representatives on social media.

A customer lost mobile access due to a carrier configuration error that Apple diagnosed and specified in detail, but Xfinity's overseas support team was unable to resolve it after eight contact attempts. No qualified technician was made available to apply the documented fix.

A policyholder describes an insurance claim that took years to settle, with adjusters perceived as dismissive during the process. The extended timeline left the customer questioning the value of paying for coverage at all.

Medical credit card lenders like CareCredit refuse credit card payments, accepting only direct debit or checking account numbers. Customers ready to pay off balances in full cannot use safer payment methods and must expose their bank account credentials. The restriction benefits the lender by avoiding credit card interchange fees while shifting financial risk and security exposure onto the patient.

Scuba divers rely on water clarity (viz) as a critical factor for dive planning, but no API or reliable data source for it exists. A builder had to engineer a complex ensemble Kalman filter from noisy satellite data as a workaround, dealing with cloud interference and shallow-reef reflectance errors. The absence of a standardized viz data layer blocks any dive planning application from surfacing real conditions.

Standard internet speed test tools measure and display peak throughput rather than continuous, real-time performance. Users troubleshooting unstable connections, VoIP drops, or gaming lag have no way to observe sustained stability. A founder validated the gap by building a continuous monitoring tool.

Online auto retailers repeatedly delay scheduled vehicle deliveries days before fulfillment due to missed inspection appointments and quality checks, leaving buyers stranded without transportation for weeks. The pattern of multi-delay sequences on the same order suggests systemic operations failures in vehicle preparation pipelines. Consumers have no visibility into pre-delivery vehicle status or escalation paths when commitments are broken.

AT&T sales representatives quote per-line prices that exclude substantial taxes and fees, and promised discounts take one to two billing cycles to activate, leaving customers with first bills far exceeding what they were sold. This gap between quoted and actual pricing is a systematic sales practice rather than an error. Customers discover the discrepancy only after committing to long-term contracts.

Microsoft Teams does not allow users to mute specific individuals in shared channels or group chats, forcing workers to either tolerate notification noise from disruptive colleagues or leave critical channels entirely. This is a structural UX gap in one of the most widely deployed collaboration platforms. The absence of per-user granularity creates ongoing frustration in open-office and incident-management contexts.

Investors and community members who identify promising founders early have no structured way to put their conviction on record before the startup gains public traction. Existing platforms (AngelList, LinkedIn) focus on funded rounds, not pre-revenue signal. This creates a credibility gap for early supporters and an opportunity loss for founders who lack warm introductions.

Users report being charged by Canva after cancelling their subscription, with account balances transferred without consent. Refund requests go unresolved. This reflects a systemic billing transparency and dispute resolution gap affecting consumers on major SaaS platforms.

Small businesses using Stripe find that percentage-based and per-transaction fees accumulate significantly at low revenue volumes. The lack of a monthly fee creates false transparency — the total cost is opaque until scale reveals it. In-person payment limitations compound the problem for omnichannel sellers.

A Verizon sales agent sold a bundled TV+phone+internet package without verifying TV availability in the customer's area. The customer spent six months trying to return equipment and get a refund, was sent to a collection agency, and only resolved the issue by contacting the CEO directly.

A Verizon technician replaced a router and caused over $1,000 in collateral damage to the customer's entire home network. Verizon then billed $500+ for the router they explicitly promised was free, sending monthly collection notices for over four months despite documented false promises.

AT&T debited an unauthorized $400 from a customer's bank account and refused to investigate or reverse the charge after nearly three hours on hold. Long-term customers have no effective recourse when charges are disputed.

New Chase Sapphire cardholders are blocked from making large purchases immediately after activation due to overly aggressive fraud detection. Customer service cannot resolve the block, escalating to full account lockout — defeating the premium card value proposition.

Homeowners face coverage disputes when hail or other damage requires replacing discontinued siding or building materials that cannot be matched. Insurers settle for partial replacement, leaving visible mismatches and reduced property value instead of full restoration.