feature requestCustomer Experience · Feedback & ReviewsstructuralUXUser FeedbackSAAS

Canva's Mid-Task Rating Prompts Repeatedly Interrupt Workflow

A Canva user reports being repeatedly interrupted mid-task by in-app prompts requesting an app rating, describing it as a recurring annoyance that recurs despite negative reactions. The pattern reflects an aggressive review-solicitation UX that disrupts active work.

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Similar Problems

surfaced semantically
Productivity91% match

Canva Ignores User Setting to Disable Rating Prompts

Canva continues to display rating request popups even after users configure settings to suppress them. The application does not honor its own opt-out controls, creating a degraded and distracting user experience. Users feel manipulated by repeated prompts despite explicit opt-out.

Customer Experience90% match

In-App Feedback Prompts Interrupt Active Design Work at Critical Moments

Canva triggers feedback popup surveys during active design sessions without respecting user context or workflow state. The interruption breaks creative focus at exactly the moment users are most engaged. No option exists to suppress or schedule feedback requests to less disruptive moments.

Productivity89% match

Repeated Feedback Survey Popups Cannot Be Permanently Dismissed

A user reports being shown the same in-app feedback modal six times despite repeatedly dismissing it, eventually leaving a negative review specifically to make it stop. This reflects a common design flaw where user-dismissed prompts are not remembered across sessions.

Productivity88% match

Slack App Rating Prompts Interrupt Users During Active Calls

Slack displays in-app rating prompts at inopportune moments including when users are actively trying to join calls, creating friction during time-sensitive interactions. These interruptions are particularly disruptive for mobile users who need a clear path to join meetings quickly. This is a UX friction issue rather than a standalone market problem.

Productivity88% match

Canva Interrupts Workflow With Review Prompts Instead of Letting Users Work

A Canva user complains that the app frequently interrupts their workflow to ask for reviews and feedback rather than letting them complete their task, describing the behavior as intrusive.

Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.