bug reportCustomer Experience · Feedback & ReviewsstructuralUXB2CMobileUser Feedback

In-App Feedback Prompts Interrupt Active Design Work at Critical Moments

Canva triggers feedback popup surveys during active design sessions without respecting user context or workflow state. The interruption breaks creative focus at exactly the moment users are most engaged. No option exists to suppress or schedule feedback requests to less disruptive moments.

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.