Third-Party Contractors Use Retailer Branding to Gain In-Home Access for Sales Pitches
A homeowner was contacted by a representative claiming to be from 'Home Depot Home Services' offering a free water test and a $100 gift card, but the rep was actually from an unaffiliated contractor (Aquion) using the retailer's name to gain trust and in-home access. Home Depot support had no record of the offer and warned it resembled a scam, despite the contractor apparently operating with the retailer's tacit knowledge.
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Similar Problems
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