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Showing 4,267 of 9,049 problems · matching your filters

AT&T misrepresents free phone promotions and bills after device return and cancellation

AT&T advertises phones as free in promotional offers, then bills customers for them, charges for returned devices, and continues billing after account cancellation — with no effective customer service resolution path.

3 mentions1 sources
S5.2L5
Industry Verticals · Telecom & Utilities

Bank of America Customer Service Phone Lines Are Inaccessible, Driving Account Closures

Bank of America customers report persistent inability to reach customer service by phone, with calls going unanswered. This forces customers to abandon the relationship entirely rather than resolve issues. As one of the largest US banks, systemic phone support inaccessibility affects millions of account holders.

4 mentions1 sources
S5.2L5
Industry Verticals · FinTech & Banking

Total-loss auto claimants wait weeks with no contact while rental coverage expires

After a fault accident totals a vehicle, the at-fault insurer's property damage handler may be absent for weeks with no coverage assigned — leaving the innocent party without updates while their rental car allowance runs out. The structural split between injury and property claim departments creates a dead zone where neither team takes ownership. Victims are forced to absorb rental costs or go without transportation while bureaucracy resolves itself.

2 mentions1 sources
S5.2L5
Customer Experience · Service & Billing Disputes

State Farm billing amounts change monthly with no clear explanation

After a State Farm billing system migration, policyholder monthly amounts fluctuate unexpectedly with no consistent reconciliation. Customers cannot confidently manage their accounts or authorize autopay due to unpredictable charges.

3 mentions1 sources
S5.2L5
Industry Verticals · Insurance

No playbook for bootstrapping a transparent B2B sourcing agency

Experienced supply chain practitioners looking to launch independent sourcing agencies face a chicken-and-egg problem: clients appear before legal and operational infrastructure is ready, yet pausing to get fully set up risks losing early momentum. There is no established sequencing guide for fee structures, client trust signals, and legal setup for a transparent, markup-free procurement model. Traditional agency frameworks assume opaque margins, leaving this model underserved.

1 mentions1 sources
S5.2L5
Business Operations

Asana Per-Seat Pricing and Shallow Onboarding Limit Adoption

Teams evaluating Asana face two compounding barriers: per-seat pricing that penalizes growth, and an onboarding process that doesn't adequately prepare new users for complex workflows. Together these factors raise the cost of adoption both financially and operationally.

2 mentions1 sources
S5.2L5
Productivity · Project Management

Users accumulate thousands of screenshots with no way to search or find them later

Power users accumulate thousands of screenshots on macOS and mobile with no native or third-party tool to search them by content, making screenshots functionally unsearchable and wasted

1 mentions1 sources
S5.2L5
Productivity · File & Document Management

File Conversion Tools Are Online-Only or Fragmented Across Apps

Users juggle multiple tools or upload sensitive files to online converters. No single offline desktop app handles documents, images, audio, and video conversion.

1 mentions1 sources
S5.2L5
Productivity · File & Document Management

Founders struggle balancing product development vs marketing

Founders struggle to balance time between product development and marketing. AI tools explosion is changing how startups approach marketing workflows.

1 mentions1 sources
S5.2L5
Marketing & Growth · Content & SEO

Automated Lead Generation from Google Maps with Scoring

Small agencies waste hours manually scraping Google Maps for leads. Tool automates scraping, lead scoring via website audit, and outreach across 50+ countries.

1 mentions1 sources
S5.2L5
Marketing & Growth · Lead Generation

Small business owners spend excessive time creating social media content

Small business owners and social media managers struggle to produce consistent, quality social media content efficiently. AI prompt templates address this pain point, indicating strong demand for streamlined content creation workflows.

2 mentions1 sources
S5.2L5
Marketing & Growth · Content & SEO

Manual Lead Follow-Ups Drain Time and Mental Load

Small business owners spend excessive time on manual lead follow-ups, tracking who to contact and when. Automation provides outsized time savings.

1 mentions1 sources
S5.2L5
Marketing & Growth · Lead Generation

Debt Collectors Improperly Contact Employers and Access Credit Profiles Without Authorization

Consumers report debt collection agencies contacting their employer under misleading pretenses and pulling credit profiles for debts that may be outside the statute of limitations. This exposes people to reputational harm at work and signals collectors overstepping legal boundaries under the FDCPA.

11 mentions1 sources
S5.2L6
Business Operations · Legal & Compliance

Unauthorized Subscriptions Persist on Replacement Cards After Account Compromise

Fraudulent subscription merchants continue charging replacement cards after card replacement, indicating account relationships persist through card number changes. The card number change does not break the merchant-to-account link. Fraud victims must manually cancel each fraudulent subscription rather than getting a clean break from compromise.

1 mentions1 sources
S5.2L8
Industry Verticals · FinTech & Banking

No Standardized Tool to Generate llms.txt for AI Search Engine Visibility

As AI search engines like Perplexity and ChatGPT become significant traffic sources, websites have no easy way to generate a spec-compliant llms.txt file that tells these crawlers what to index and cite. Developers and marketers must manually craft crawler directives without tooling to automate the classification and formatting process. The absence of accessible generation tools means most sites remain invisible or poorly represented in AI-driven search surfaces.

1 mentions1 sources
S5.2L8
Developer Tools

Silent Risk Block Declines Every Card With No Disclosure or Appeal

A customer cannot complete any online order because every credit card fails at the payment step, while the same cards work normally at other retailers. Support insists there is no restriction on the account, so the block is invisible to the very people meant to explain it. With no disclosure and no appeal path, the account is effectively unusable and the customer has nothing to act on.

1 mentions1 sources
S5.2L7
Business Operations · E-commerce Operations

Cancelled Rentals Excluded From Reviews, Hiding Worst Outcomes

A customer whose reservation was relocated to a distant branch arrived to find no truck available and had to rent elsewhere. The more consequential discovery was that because the rental was cancelled, the review system would not accept any feedback about the experience. Every reservation the company fails to fulfil is therefore structurally absent from its own ratings, biasing them toward the transactions that went through.

1 mentions1 sources
S5.2L7
Customer Experience · Feedback & Reviews

Insurers Systematically Underpay or Deny Valid Property Claims

A contractor who works alongside customers filing property insurance claims says State Farm regularly denies valid claims or lowballs repair estimates below the deductible, a pattern they have witnessed on over a dozen claims. The account suggests policyholders often need an attorney or public adjuster just to get claims paid at their true value.

1 mentions1 sources
S5.2L7
Industry Verticals · Insurance

Auto Insurers Issue Repair Estimates Far Below Independent Body Shop Quotes

A driver whose car was damaged by an at-fault policyholder received a repair estimate 70% lower than an independent body shop's quote, then was steered toward a low-cost network shop. The gap between insurer estimates and market repair costs leaves claimants underfunded or forced into lower-quality repairs.

1 mentions1 sources
S5.2L7
Industry Verticals · Insurance

GitHub Actions Runner IPs Blocked by Shared-Hosting Firewalls During Deploy

A developer deploying to a cPanel server over SCP/SSH on a custom port finds that GitHub Actions' dynamic runner IPs get auto-blocked by the server's firewall, breaking the deployment step even though the build succeeds. This reflects a structural mismatch between GitHub-hosted runners' non-static IPs and traditional shared-hosting security models.

1 mentions1 sources
S5.2L7
Developer Tools · DevOps & Infrastructure
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