Dealership Add-On Misrepresented as Free, Refund Delayed for Weeks
A truck buyer was told a financing add-on was included at no cost, but later discovered it was charged $1,200 and financed into the loan; a subsequent cancellation request went unprocessed for weeks because an undisclosed written-notice requirement was never explained at signing. This reflects a recurring pattern in dealership financing where add-on disclosures and cancellation procedures are inconsistently communicated. The consumer is still awaiting the promised refund.
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