Gusto Time Tracking Picker Glitchy With Incorrect Selections
Gusto time picker bounces back to placeholder times and selected days unexpectedly change to current day.
Signal
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Similar Problems
surfaced semanticallyGusto portal intermittently blocks login and time-editing access
A Gusto user reports occasional performance issues with the app or web portal that prevent them from logging in or editing their tracked work time.
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Gusto clock-in editor subtracts time instead of saving edits
When employees or admins attempt to edit logged clock-in times in Gusto, the system incorrectly subtracts time rather than applying the correction. This directly affects payroll accuracy and requires manual intervention to fix. The bug is situational and may affect a subset of users or specific edit flows.
Gusto Mobile time entries cannot be edited once saved
A user logging hours in Gusto Mobile struggles with entering dates and times, and once an entry is saved its date cannot be edited, forcing them to delete and re-add entries instead.
Gusto Mobile Clock-In Location Tracking Unreliable
The Gusto mobile app clock-in feature has unreliable location tracking, causing issues for hourly employees trying to clock in at their work site.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.