bug reportBusiness Operations · HR & HiringsituationalPayrollPerformanceMobileSAAS

Gusto App's Slow Load Time Delays Clock In/Out

Gusto's mobile clock in/out feature is unusable until the app fully opens, and the app is reported to take a good while to load, delaying a time-sensitive action for hourly employees.

1mentions
1sources
3.65

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Similar Problems

surfaced semantically
Business Operations94% match

Gusto App Slow to Load for Clock In/Out

Gusto mobile app takes too long to open, making it difficult for employees to clock in and out on time.

Business Operations92% match

Gusto Mobile Clock-In Location Tracking Unreliable

The Gusto mobile app clock-in feature has unreliable location tracking, causing issues for hourly employees trying to clock in at their work site.

Business Operations90% match

Payroll Time-Entry UI Requires Clicking Into Each Day Instead of a Grid View

A Gusto user notes that entering work hours requires clicking into each individual day rather than seeing clock in/out slots laid out across the week. This is a minor but repeated friction point in an otherwise well-liked payroll interface.

Business Operations90% match

Gusto Timesheet Entry Is Slow and the New UI Adds Unnecessary Friction

Employees using Gusto to submit timesheets report that the process has become significantly slower after recent UI changes. The clunky interface requires more steps and time than necessary to complete a routine task. This friction compounds across payroll cycles, frustrating hourly workers who clock in and out regularly.

Business Operations90% match

Gusto Mobile App Unreliable for Time Clock and Login Persistence

Employees using the Gusto mobile app report bugs with clock-in/clock-out functionality and are repeatedly forced to re-enter their password instead of staying signed in. They also find health insurance and benefits information incomplete or not kept current, undermining trust in a system used for time tracking and compensation.

Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.