noiseConsumer & Lifestyle · Telecom & UtilitiessituationalB2CBillingMobile

AT&T Adds Unrequested Services and Changes Plan Pricing Without Notification

AT&T repeatedly added unrequested charges including home protection to a single-phone plan and changed monthly pricing without notification. Each correction required a new support call, and rates increased again the following month.

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.