T-Mobile Home Internet and Cellular Failing Simultaneously for Weeks
A 20-year T-Mobile customer reports both home internet and cellular service failing at the same address with no resolution after weeks of support calls. Customer service attributes failures to tower issues without committing to repair timelines. The bundled service failure compounds the impact versus single-service outages.
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.