feature requestBusiness Operations · HR & HiringsituationalUXWorkflowsSAASB2B

Gusto Timesheet Entry Is Slow and the New UI Adds Unnecessary Friction

Employees using Gusto to submit timesheets report that the process has become significantly slower after recent UI changes. The clunky interface requires more steps and time than necessary to complete a routine task. This friction compounds across payroll cycles, frustrating hourly workers who clock in and out regularly.

1mentions
1sources
4.75

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Similar Problems

surfaced semantically
Business Operations93% match

Gusto timesheet entry requires excessive clicks and lacks keyboard navigation

Users filling out daily timesheets in Gusto find the process requires too many clicks, want keyboard arrow-key navigation between days, and want the option to leave unworked days blank rather than entering zero hours individually. These small friction points add up to a tedious recurring task.

Business Operations92% match

Payroll Time Tracking UI Makes Break Type Entry Unnecessarily Clunky

Employees using Gusto for time tracking find that entering paid and unpaid breaks requires awkward multi-step inputs that slow daily logging. The distinction between break types is a compliance requirement that the UI handles poorly. This friction compounds daily for hourly workers and affects payroll accuracy.

Business Operations91% match

Payroll Time-Entry UI Requires Clicking Into Each Day Instead of a Grid View

A Gusto user notes that entering work hours requires clicking into each individual day rather than seeing clock in/out slots laid out across the week. This is a minor but repeated friction point in an otherwise well-liked payroll interface.

Business Operations90% match

Gusto App's Slow Load Time Delays Clock In/Out

Gusto's mobile clock in/out feature is unusable until the app fully opens, and the app is reported to take a good while to load, delaying a time-sensitive action for hourly employees.

Business Operations90% match

Gusto onboarding is slow and lacks AI-assisted setup

Users report that signing up for Gusto HR takes too long and lacks intelligent automation like voice-to-text or AI pre-fill. The initial data entry burden is high for a product whose core promise is simplifying HR administration.

Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.