Gusto Mobile time entries cannot be edited once saved
A user logging hours in Gusto Mobile struggles with entering dates and times, and once an entry is saved its date cannot be edited, forcing them to delete and re-add entries instead.
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Similar Problems
surfaced semanticallyGusto Makes Editing Past Shifts and Clock-Ins Tricky
Gusto users report that clocking in or editing a shift retroactively is not straightforward, adding friction to routine timesheet corrections.
Gusto Time Tracking Picker Glitchy With Incorrect Selections
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Gusto clock-in editor subtracts time instead of saving edits
When employees or admins attempt to edit logged clock-in times in Gusto, the system incorrectly subtracts time rather than applying the correction. This directly affects payroll accuracy and requires manual intervention to fix. The bug is situational and may affect a subset of users or specific edit flows.
Gusto portal intermittently blocks login and time-editing access
A Gusto user reports occasional performance issues with the app or web portal that prevent them from logging in or editing their tracked work time.
Gusto Time Tracking Requires Post-Shift Edits and Forces Admins to Use Personal Accounts
Gusto users cannot edit a shift's start time until after the shift ends, forcing awkward after-the-fact corrections, and new admins must initially set up using their personal employee account rather than a dedicated admin account. Both create friction for businesses managing hourly staff and access permissions.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.