Comcast/Xfinity Bills Above Quoted Promotional Rate With No Correction
A customer was quoted a promotional monthly rate that never matched subsequent invoices, and repeated calls and support tickets over more than a month failed to correct the bill or refund the overpayment. This reflects a recurring gap between what telecom sales reps quote and what billing systems actually charge.
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surfaced semanticallyXfinity overcharged customer despite promised lower rate
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