Support app crashes to home when back button pressed mid-ticket
On Pixel Android devices, the Zendesk mobile app exits entirely when the back button is pressed while a ticket is open, but only when launched via notification. This navigation regression disrupts mobile support agents who rely on quick ticket access. The issue is device- and launch-path-specific with limited reported breadth.
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.