Door-to-Door Carrier Sales Reps Promise Rates That Never Materialize
A customer was sold a discounted wireless plan and phone promotion by a door-to-door AT&T salesperson, but the promised rate was never applied, resulting in months of overcharges with no resolution once the salesperson stopped responding. This points to a structural accountability gap between in-person sales promises and what actually gets provisioned on the account.
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Similar Problems
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