Gusto Onboarding Data Entry and Leave Management Gaps
Gusto onboarding requires excessive manual data entry, and lacks proper support for managing employees on unpaid leave or short-term disability.
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Similar Problems
surfaced semanticallyGusto Payroll Has Unreliable Tax Transfers and Separate PTO Page
Tax information does not reliably carry over between payroll steps in Gusto, requiring manual intervention to correct. PTO and sick time requests are managed on a separate page rather than being surfaced inline during payroll processing. Both issues add friction to a workflow that should complete without interruption.
Payroll Time-Entry UI Requires Clicking Into Each Day Instead of a Grid View
A Gusto user notes that entering work hours requires clicking into each individual day rather than seeing clock in/out slots laid out across the week. This is a minor but repeated friction point in an otherwise well-liked payroll interface.
Gusto Payroll Reporting Cannot Handle Multi-Job Employees
Gusto lacks robust reporting options, particularly for generating reports on employees who hold multiple positions. This gap creates manual work and compliance risk for employers managing complex workforce structures.
Gusto Timesheet Entry Is Slow and the New UI Adds Unnecessary Friction
Employees using Gusto to submit timesheets report that the process has become significantly slower after recent UI changes. The clunky interface requires more steps and time than necessary to complete a routine task. This friction compounds across payroll cycles, frustrating hourly workers who clock in and out regularly.
Gusto Navigation Requires Extra Clicks Between Payroll Views
A Gusto user finds that moving between payroll details, documents, and employee information takes more clicks than expected, and some pages load slowly, slowing down quick tasks. They otherwise find the app easy to use but want more streamlined navigation and better search.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.