Canva messages persistently show as unread after being read and replied to
Canva's activity tab repeatedly marks already-read and responded messages as unread, making it impossible to distinguish new messages from acknowledged ones. Teams using Canva for collaboration lose track of communication status entirely.
Signal
Visibility
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Similar Problems
surfaced semanticallyCanva mobile inflates unread message badge by three for each new message
Each new Canva message inflates the unread badge by three on mobile. Support has manually reset the count multiple times over months but the bug returns despite app updates and cache clears.
Canva mobile app shows false unread badge counts repeatedly
Canva users report phantom unread notification badges that disappear when the app is opened, happening multiple times daily. The gap is minor UX noise in a third-party product rather than an unmet market need. Low frequency and no willingness to pay for a fix.
Canva Messaging Has Notification and File Display Bugs
Canva fails to send email notifications for new messages and shows files as deleted for some users while visible for others, making team communication unreliable.
Canva Push Notifications Fail to Deliver Despite Being Fully Enabled
Canva users enable all notifications but never receive them, causing missed team messages and collaboration delays. The notification system silently fails with no error or diagnostic feedback.
Slack Notification Read-State Fails to Sync Across Desktop and Mobile
Messages read and dismissed on Slack desktop continue to show as unread on mobile, and vice versa. This phantom notification state creates unnecessary anxiety and interrupts focus when users switch devices. The problem is especially acute for professionals who context-switch frequently between desktop and phone.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.