bug reportProductivity · Collaboration & Messaging

Canva Messaging Has Notification and File Display Bugs

Canva fails to send email notifications for new messages and shows files as deleted for some users while visible for others, making team communication unreliable.

1mentions
1sources
4.55

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Similar Problems

surfaced semantically
Productivity88% match

Canva media attachments and notifications are unreliable

Canva users experience intermittent failures across core features including image/video attachments and push notifications. The inconsistency makes the platform unreliable for production workflows that depend on media delivery. No clear pattern or workaround exists, indicating deeper platform stability issues.

Productivity87% match

Canva Notifications Fail to Alert Users Reliably

A user reports that Canva notifications do not work, comparing their frustration to years of similar issues with Slack, and says they would abandon the product over it if they could.

Productivity87% match

Slack Notification Read-State Fails to Sync Across Desktop and Mobile

Messages read and dismissed on Slack desktop continue to show as unread on mobile, and vice versa. This phantom notification state creates unnecessary anxiety and interrupts focus when users switch devices. The problem is especially acute for professionals who context-switch frequently between desktop and phone.

Productivity87% match

Canva messaging threads lose messages and confuse users trying to collaborate

A user describes difficulty navigating Canva channel and thread structure, reporting that messages disappear from threads after being read and that uploading or sharing files with collaborators is challenging. This points to usability and reliability gaps in Canva collaboration and messaging features.

Productivity87% match

Team Messaging App Notifications Unreliable Unless App Is Frequently Opened

Users report that a workplace messaging app fails to deliver notifications for new messages consistently, even with maximum notification settings enabled, and that reliability appears tied to how often the app is opened. The issue affects multiple people within the same organization, undermining the apps core purpose.

Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.