bug reportProductivity · File & Document ManagementstructuralSAAS ReviewDesign ToolsProduct Complaint

Google Drive scan feature loses all data on crash with no recovery

Google Drive scan feature crashes during long sessions and loses all scanned pages with no auto-save or recovery option.

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4.65

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Similar Problems

surfaced semantically
Productivity93% match

Document Scanning Apps Lack Confirmation Before Destructive Back Navigation

Users of mobile document scanning features can accidentally lose all previously scanned pages by tapping back navigation, with no confirmation prompt to prevent the loss. This creates significant wasted effort when scanning multi-page documents, as a single misclick discards the entire session.

Productivity90% match

Google Docs Loses All Content When Scanning Large PDFs After Recent Update

A user who has scanned large multi-page PDFs into Google Docs for years reports the app now crashes and discards all captured data partway through, a regression that started after a recent update. The data loss wipes out the entire scanning session with no partial recovery, forcing the work to be redone from scratch.

Productivity90% match

Google Docs Mobile Scanner Loses Documents After Capture

Users scanning documents within the Google Docs mobile app find their scans vanish immediately after capture, with no trace in Drive or recent files. The scan functionality works but the output is not saved or surfaced anywhere. This makes the built-in scanner unreliable for document capture workflows.

Productivity90% match

Google Docs Scanning Fails on Large Documents

Google Docs scanning feature throws errors and loses work after scanning more than 200 pages.

Productivity90% match

Google Drive PDF scanner silently fails on multi-page documents

Google Drive's built-in document scanner repeatedly fails when creating PDFs from more than a handful of image pages, discarding all work without warning. Users are forced to switch to third-party alternatives like Adobe Scanner. The failure is silent and wastes significant time on longer documents.

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