bug reportConsumer & Lifestyle · Telecom & UtilitiessituationalBillingB2COnboarding

AT&T Service Transfer Requires Full Cancellation and Repayment

AT&T markets service transfers as simple but operationally forces customers to cancel and repurchase service at a new address, resulting in double-billing for overlapping dates. The gap between advertised and actual transfer process causes direct financial harm with no refund path.

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4.75

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