Subscription Companies Continue Charging After ACH Authorization Revocation
Consumers who formally revoke ACH authorization find subscription companies continuing to charge them and refusing to issue full refunds for unauthorized charges. This billing practice violates consumer protection law but companies exploit process complexity to limit refunds.
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Similar Problems
surfaced semanticallyFintech app conditions ACH revocation on completing account closure
A customer formally requested revocation of ACH withdrawal authorization in writing, but the company refused unless the customer also completed a separate in-app account closure process, despite Regulation E granting a standalone right to revoke ACH authorization.
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Lenders Continuing Unauthorized ACH Withdrawals After Cancellation
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Charges continue after repeated cancellation requests with access barrier
A consumer requested cancellation multiple times and was told charges would stop, but they continued; cancellation was also gated behind a card number the consumer no longer had. Individual vendor-specific case.
Shopify subscription cancellation fails to stop recurring charges
Shopify users who cancel their subscriptions continue to be charged, indicating a billing system failure that persists beyond the cancellation event. The lack of immediate charge cessation creates financial harm and erodes trust. Affected users have no self-service remediation path.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.