discussionCustomer Experience · Service & Billing DisputesstructuralB2CMarketplace

Angi Booked Contractors Repeatedly No-Show With No Accountability

An Angi customer had a booked lawn and landscaping contractor fail to show up twice without consequence. The platform provides no mechanism to penalize no-show contractors or compensate customers for wasted time, undermining trust in the marketplace.

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5.7

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.