Customer Experience · Service & Billing DisputessituationalMarketplaceB2CScheduling

Home Service Marketplace Contractors Repeatedly No-Show Without Accountability

Customers booking home repair services through platforms like Angi experience multiple contractor no-shows with implausible excuses and no consequences for the contractor. The platform does not enforce penalties for failed appointments or provide guaranteed rebooking. Customers are left waiting with unresolved maintenance needs and no clear escalation path.

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5.1

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.