AT&T store misquotes plan price, autopay, and insurance opt-out at signup
A customer switching to AT&T was quoted $70/month for two lines with no phone insurance and confirmed autopay enrollment, but was later billed $120/month, charged the declined phone insurance, and hit with late fees because autopay was never actually configured. This points to a mismatch between in-store sales promises and what actually gets set up in AT&T's billing system.
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Similar Problems
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