Slack DM List Drops Inactive Contacts With No Way to Favorite Them
People disappear from the direct message list when not messaged recently. Users want to favorite contacts so they always stay visible.
Signal
Visibility
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Similar Problems
surfaced semanticallySlack Hides Past Direct Messages Making Contact History Hard to Find
Slack removes direct message threads from the sidebar when they fall out of recent use, making it difficult to locate past conversations or remember colleagues' names. Users want a persistent DM history page rather than an auto-pruned list. This navigability gap reduces communication efficiency.
Slack Starred Items Reset to Default Section After a Few Minutes
A user's self-DM and Slack bots starred in the sidebar automatically move back to the regular DMs section minutes after being repositioned. This reset loop prevents users from organizing their sidebar in a stable custom configuration. It appears to be a recent regression in Slack's sync behavior.
Slack removed option to disable unread priority ordering
Slack users who rely on consistent sidebar ordering lost the ability to disable unread-priority sorting after a product update. This disrupts muscle memory and increases navigation time for power users managing many channels.
Mobile Chat App Forces Channel and DM Sorting That Cannot Be Disabled
A user cannot turn off automatic sorting on mobile, which splits and duplicates groups and makes conversations hard to find. They want it to behave like the desktop version.
Important messages get lost in high-volume team chat channels
Users in very active team communication channels struggle to organize and later retrieve important messages and files, since relevant information gets buried under high message volume. They want better ways to highlight key content and navigate back through older conversation history.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.