Home Depot Repeatedly Delays Pickup of Defective Appliance Awaiting Refund
After Home Depot confirmed a delivered washing machine was defective and approved a full refund instead of repair, the scheduled pickup of the appliance has been repeatedly postponed over multiple weeks due to capacity issues. The customer is stuck without a working machine or their refund while coordinating repeated reschedules.
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Similar Problems
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Home Depot Delivery Team Damaged Washer Installation, Refuses Accountability
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Big-box appliance delivery teams arrive without install instructions
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Home Depot disclaims defective new appliances and routes customer to manufacturer
Customer receives a brand-new washer that does not spin; Home Depot support refuses replacement, citing policy that the manufacturer must handle warranty.
Home Depot repeatedly fails to pick up scheduled return shipments
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