Explore Problems

SCE power instability including brownouts, surges, and outages damages customer equipment, while the utility limits compensation to low-cost replacements and denies claims for higher-value losses caused by their infrastructure failures.

Con Edison customers find payment arrangements they never created and apparent double-billing within days, with no response to email inquiries and no explanation — suggesting either systematic billing errors or account security vulnerabilities.

A customer had their bank account closed or restricted without being given any explanation despite repeated requests, and reports rude, unhelpful support in the process. The lack of disclosed reasoning leaves customers unable to understand, contest, or avoid the underlying trigger.

Consumers who fall victim to phishing scams and have funds fraudulently withdrawn often find banks freeze or close their accounts afterward rather than help recover funds or prevent further loss. Victims are left with no money and unclear paths to resolution while banks cite security reasons for account closure. This adds a secondary financial and administrative burden atop the scam itself.

SMBs commonly suffer from slow load times, poor mobile responsiveness, and confusing navigation leading to high bounce rates.

Small businesses attempting to use Salesforce at full capability face licensing costs that are disproportionate to their revenue and team size. Customer support is an additional cost center, with expensive support tiers on top of already-high license fees. This creates a structural market gap for SMB-appropriate CRM solutions with enterprise-grade capabilities.

Founders build features without structured pre-mortem analysis, wasting weeks of engineering on low-value work

Solo developers get rejected by Apple for using Stripe checkout instead of In-App Purchase, forcing them to give up 30% commission.

After a document verification failure, a user was permanently barred from any future Carvana vehicle sale or trade-in, with the company declining to specify which information was in question or offer a way to correct it. This highlights a lack of transparency and appeal process around automated account restrictions in online vehicle marketplaces.

Teams replacing Opsgenie with Jira Service Management Ops need alerts to ring reliably, but the notification troubleshooter does not check battery restrictions, unused-app management, appear-on-top, or ring-on-silent settings. Missed pages on mobile can mean missed incidents for on-call engineers.

A buyer's Carvana delivery was delayed twice by a pre-existing vehicle recall, with notice of each delay arriving only shortly before the scheduled drop-off. This reflects a broader gap in proactive status communication when recalls interrupt online vehicle delivery.

A new business customer was promised a loyalty discount on an AT&T internet plan, verbally reconfirmed by chat support, but the discount never appeared across four billing cycles and a manager later admitted the offer was fabricated to count the sign-up toward a new-account sales metric. The customer cites BBB complaints suggesting this fake-discount pattern is a recurring sales practice rather than an isolated incident.

A customer was told by their agent that a policy was cancelled, but continued to be billed and was eventually sent to collections when they didn't pay. Follow-up conversations with the agent and owner resulted in denial rather than resolution, highlighting a gap in reliable confirmation of policy status changes.

A lessee's automatic lease payments were drafted on time, but the lender internally redirected part of each payment toward an annual municipal excise tax without disclosure, causing the base lease payment to fall short and triggering a 37-day delinquency flag despite the consumer having paid the full balance.

Customers who receive explicit verbal and written promises of promotional credits at telecom retail stores find those credits never applied after purchase. Despite documented evidence, frontline staff and managers deny prior commitments. This pattern of deceptive sales practices causes financial harm and forces extended disputes with no clear resolution path.

Customers requesting specific coverage modifications find that insurers execute different or incomplete changes without any confirmation record. When the discrepancy is discovered months later, insurers only honor corrections within a 30-day window, effectively penalizing customers for the company's own processing errors. Involuntary agency transfers further remove customers from their local contacts.

Users save recipes via screenshots, browser tabs, and notes apps that become disorganized. No unified solution combines recipe saving with social sharing and cooking workflow.

A small business owner describes QuickBooks Online setup and auto-renewal billing as effectively holding their account hostage, expressing strong negative sentiment about the terms and the difficulty of exiting. The complaint points to a broader SaaS billing pattern where renewal and cancellation friction traps customers rather than earning continued use.

A Comcast Business customer was verbally promised a free phone as part of a service bundle but was later billed over $200 in device and activation fees, with months of unresolved escalation attempts and denied credit requests. The dispute highlights a gap in accountability when telecom sales reps misstate promotional terms and customers have no reliable way to enforce what they were told.

A customer trying to cancel an auto insurance policy for over a month gets passed between an unresponsive agent and the carrier, each claiming the other is responsible for processing the cancellation despite the customer submitting everything requested. The lack of a clear cancellation path leaves the customer stuck paying for a policy they no longer want.