Explore Problems
Showing 1,943 of 9,941 problems · matching your filters
New users find HubSpot's broad feature set overwhelming to navigate
Users new to CRM systems report that HubSpot's feature breadth makes onboarding feel complex, though the platform's own training academy partially offsets this by teaching navigation. The underlying issue is feature-bloat complexity common to full-suite CRM platforms.
Running Open-Source AI Agent Harnesses Requires Terminal Setup
Developers who want to use open-source AI coding agent harnesses like DeepSeek Harness typically must configure and operate them via the terminal, creating friction for users who want a GUI-based experience with existing AI subscriptions, local models, and file editing in one app.
Moving Company Changed Contracted Rate at the Last Moment
A customer reports that their agreed rate was changed at the final moment before service, which they describe as unacceptable, and says they raised the issue in a follow-up survey with no apparent resolution. The complaint is brief but points to unilateral last-minute pricing changes as a recurring friction point.
AI Image Generators Struggle With Accurate Multilingual Text in Layouts
Designers creating infographics, posters, and storyboards with AI image tools need precise, readable multilingual text embedded in structured layouts, a capability most general-purpose image generators handle poorly. This product targets that specific text-rendering and layout-precision gap, though it competes in an already crowded AI image generation market.
Promotional 'Free Phone' Offer Results in Unexpected Payoff Requirement
A long-tenured customer describes being told a phone would be free under a promotion, only to later discover roughly $700 must be paid off before upgrading or switching devices. This reflects a recurring bait-and-switch pattern in phone promotion terms.
Rental Companies Overcharge Beyond Contracted Rates With No Recourse
A customer was charged more than the contracted rate after a rental return, disputed a mileage discrepancy with unhelpful customer service, and had no effective path to resolve the overcharge. This reflects a common friction point where rental billing disputes lack accessible verification or escalation processes.
ISP Support Defaults to Generic Reboot Scripts Instead of Real Diagnostics
A customer experiencing constant buffering and connectivity issues found that every support call led only to being told to unplug and replug equipment, with agents insisting nothing was wrong on their end and offering no real troubleshooting path. This points to a gap in accessible, evidence-based network diagnostics for consumer ISP support.
Project Management Platform Pricing Exceeds Budget for Smaller Teams
A business finds the cost of maintaining an AI-enabled work-management platform too high relative to the value delivered, suggesting a mismatch between pricing tiers and smaller-team budgets.
ISP Blames Customer's Device for Network Congestion It Won't Fix
A 12-year customer saw data speeds degrade to unusable levels in a major metro area, was told the cause was network 'congestion' rather than anything fixable, and was pushed to buy a new phone as a purported solution that didn't help. This illustrates how carriers can attribute unresolved network capacity problems to the customer rather than providing transparent root-cause diagnostics.
CRM AI Errors Hard to Correct and Data Access Controls Unclear
Pipedrive users find AI mistakes hard to correct. Controls over which data the AI may access are not clearly presented.
Project Management Mobile Apps Sync Slowly on Poor Field Connectivity
A ClickUp user at quarry sites waits 15-20 seconds for task updates to load on a weak signal while checking maintenance logs. Field workers in industrial settings depend on mobile task tools that assume steady connectivity and do not degrade well offline.
Local 3D Generation Lacks a Lightweight Native Runtime
Running local 3D generative AI models typically requires a full Python/PyTorch stack, unlike LLM inference which has lightweight native alternatives, making local 3D generation heavier to deploy and less portable across different GPU vendors.
Home Services Marketplaces Generate Spam Instead of Quality Matches
A first-time user of a home services marketplace found it captured personal contact information and triggered a flood of unwanted emails and texts that took over a week to stop, while producing only one unresponsive, distant contractor lead. This points to a structural mismatch between lead-generation marketplace incentives and the matching quality consumers need.
Recreational Racket-Sport Players Lack Feedback Between Coaching Sessions
Players in racket sports like tennis and pickleball typically only get technique feedback during scheduled lessons, since coach time is limited and costly. This leaves a gap for consistent, structured feedback and drills between sessions without fully replacing the human coach.
Small Landlords Struggle to Find Insurance for Student Rental Properties
A landlord asks whether any insurer covers 1-2 family rental properties leased to students, a segment many mainstream insurers decline due to perceived risk. This reflects a recurring underwriting gap that leaves small-scale student-housing landlords with limited or costly coverage options.
Retailer Marks Undelivered Items as Delivered and Blocks Written Refund Requests
A customers online order had one item marked as delivered in the retailers system despite never arriving, and after the promised re-delivery date also passed, the retailer refused to process a cancellation and refund through written communication, insisting instead on phone calls during limited hours or in-person store handling. This forces customers with documented, unresolved delivery failures to repeatedly re-engage through inconvenient channels rather than getting a straightforward resolution.
Startup Signups Drop ~90% Within Days of Pausing Paid Ads
A startup found that daily sign-ups fell roughly 90% within two days of turning off paid advertising, revealing a heavy dependence on paid acquisition with little resilient organic or referral channel to fall back on.
Zendesk Lacks a Credible Combined Support-Plus-Sales Platform
After shutting down its Sell CRM product, Zendesk is seen as retreating to a support-only focus, leaving its CRM capabilities weak next to HubSpot or Salesforce for businesses that want support and sales unified in one platform; its AI and knowledge-base features are also viewed as lagging competitors.
QuickBooks Online Requires a Second Tool to Cover Gaps, Undermining Its Value
A user finds that QuickBooks Online alone doesn't cover their accounting needs and requires running an additional software program alongside it, making the subscription cost feel unjustified relative to what it delivers standalone.
Shared Projects Drift Into Inconsistent Naming and Fields
In Asana, team members add their own naming styles, custom fields and unclear sections. Cleaning up the resulting mess costs the team time.