Bank HELOC rate discount promised but never applied
US Bank offered a 0.5% rate discount for opening a checking account and setting up auto payment on a HELOC. Despite fulfilling both conditions, the discount was never applied, and repeated contacts with the bank failed to resolve the issue. A situational dispute with one lender with no systemic software solution.
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.