bug reportCustomer Experience · OnboardingsituationalSAASB2BUXOnboarding

SaaS Account Inactivity Deletion Creates Locked-Out Recovery Dead Ends

SaaS platforms that delete accounts for inactivity and then flag returning users for suspicious login create an irresolvable authentication loop. Users who receive deletion warnings and attempt to return find themselves locked out of both the account and the recovery process. No human escalation path resolves the conflict between the security system and the reactivation flow.

1mentions
1sources
3.85

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