Comcast Charged Cancelled Plan via Unauthorized Auto-Withdrawal Then Fined Customer for Stopping It
Comcast auto-withdrew payment for a cancelled plan the customer had not authorized for auto-pay, then charged a $25 fee when the customer placed a stop payment on the unauthorized charge. No store agent or text support could resolve it.
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Similar Problems
surfaced semanticallyXfinity Continues Billing Bank Accounts After Confirmed In-Store Service Cancellation
Xfinity customers who cancel service in person, return equipment, and receive email confirmation still find their bank accounts being charged in subsequent months. The company ignores cancellation records and demands payment, creating unauthorized transactions that require bank disputes to stop. This is a large-scale billing fraud pattern in cable service cancellation processing.
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Support cancels payment arrangement but doesn't refund, triggers utility shutoff
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.