Comcast Charged Cancelled Plan via Unauthorized Auto-Withdrawal Then Fined Customer for Stopping It
Comcast auto-withdrew payment for a cancelled plan the customer had not authorized for auto-pay, then charged a $25 fee when the customer placed a stop payment on the unauthorized charge. No store agent or text support could resolve it.
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Similar Problems
surfaced semanticallyXfinity Continues Billing Bank Accounts After Confirmed In-Store Service Cancellation
Xfinity customers who cancel service in person, return equipment, and receive email confirmation still find their bank accounts being charged in subsequent months. The company ignores cancellation records and demands payment, creating unauthorized transactions that require bank disputes to stop. This is a large-scale billing fraud pattern in cable service cancellation processing.
Comcast Charged Customer After Service Cancellation Confirmation
Customer received verbal cancellation confirmation but was still charged after the stated end date. Dispute resolution required significant effort with no clear escalation path. Unauthorized post-cancellation billing is a systemic telecom industry pattern.
Comcast continues charging after account cancellation
Customers who cancel Comcast service and return equipment continue to see charges on their credit cards. The dispute involves billing fraud and poor cancellation processes at a large ISP.
ISPs Continue Billing Customers After Service Cancellation
Customers who cancel ISP service are subsequently charged for months they did not use, requiring hours of dispute calls to resolve. The post-cancellation billing pattern appears systematic across large providers and forces customers to actively police their own accounts after leaving. Recovery typically requires extended phone support with no guarantee of refund.
Comcast Bills Cancelled Account Despite Rep Confirming Zero Balance
Customer cancelled service, paid the prorated final balance, then received two subsequent bills for an erroneous $15.84 fee; repeated rep promises to zero the balance were ignored.
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