Gusto Plaid integration silently fails for Citi bank direct deposit setup
Employees trying to set up direct deposit in Gusto via Plaid cannot link Citi checking accounts due to a recurring silent error. After multiple failed attempts over several days, users must resort to manually entering routing and account numbers. The lack of any actionable error message prevents self-service resolution.
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Similar Problems
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.