bug reportProductivity · Collaboration & MessagingsituationalMobilePerformance

Google Docs Android Cannot Download Files Despite Cache Clear and Reinstall

Google Docs on Android is unable to download any files, with standard troubleshooting steps including cache clearing and reinstallation providing no fix. The failure blocks offline access workflows entirely. This persistent Android regression has no Google-provided workaround.

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3.85

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.