bug reportProductivity · File & Document ManagementstructuralUXPerformance

No Visibility or Cancel Control for In-Progress Google Drive Downloads

Users downloading files from Google Docs and Drive have no way to see which downloads are in progress or cancel them mid-transfer. This lack of feedback has caused data to be lost or files to become inaccessible when downloads fail silently.

1mentions
1sources
3.9

Signal

Visibility

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Similar Problems

surfaced semantically
Productivity90% match

Google Docs Provides No Way to Cancel a Stuck Document Download

When a Google Docs file fails to download and hangs indefinitely, users have no functioning way to cancel the operation, forcing them to wait or restart the app entirely. The cancel control exists in the interface but does not actually stop the stuck process.

Productivity90% match

Google Docs mobile app can't cancel a stuck download, draining battery

A user reports that a large file download in the Google Docs mobile app got stuck with no visible progress indicator and no way to cancel it, draining half their phone's battery before they had to delete and reinstall the app. This points to a missing download-management control in the mobile app.

Productivity88% match

Google Docs shows download confirmation but file never downloads

Users clicking to download files from Google Docs see the message "File will be downloaded" but nothing actually downloads. The silent failure provides no actionable error feedback. This appears to be a transient platform bug affecting an entrenched incumbent with no clear builder opportunity.

Productivity88% match

Google Drive Downloads Silently Fail to Produce the File Despite Showing Downloading

A user reports that files uploaded to Google Drive cannot be downloaded: the app shows a downloading or download-complete status, but the file never actually appears on the device. This is a silent failure that leaves users without the file and no error to act on.

Productivity88% match

Missing Option to Delete Downloaded Offline Files in Docs App

A user of a document editing app can no longer find any option to remove a file that was downloaded for offline access, leaving stale local copies stuck on the device. The removal option appears to have been dropped from the interface entirely.

Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.