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Debt collector ignores information request — CFPB complaint update

Consumer updated an existing CFPB complaint noting that the debt collector still has not responded to a debt information request. No new substantive information is provided beyond the non-response pattern.

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Similar Problems

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Security & Compliance88% match

Debt collector provides no response to information request after initial contact

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Industry Verticals82% match

Debt Collector Ignores Written Validation Request and Continues Calling

A consumer sent a certified mail debt validation request but the collector continued making calls and leaving voicemails. The written request legally requires the collector to cease contact pending validation. Individual FDCPA non-compliance complaint.

Industry Verticals81% match

Debt Collector Reports Balance Consumer Never Received a Bill For

GLA Collection Company placed a debt on the consumer's credit report for a balance the consumer was never billed for. The collector refuses to remove the entry despite ongoing communication. This prevents the consumer from disputing a charge they had no knowledge of.

Customer Experience81% match

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Consumers receive repeated collection communications without proper debt validation as required by FDCPA. Collectors pursue contact via email without allowing consumers to formally dispute or validate the debt.

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