Banks refuse chargebacks for airline cancellations citing travel credit policies
When airlines cancel flights and rebook passengers to different cities, banks deny chargeback claims by characterizing airline-issued travel credits as adequate remedies — even when those credits do not compensate for documented out-of-pocket costs and DOT rules require cash refunds. Consumers stranded by cancellations face a double failure: airlines refusing refunds and banks refusing to enforce their own dispute rights. The problem reflects banks' systematic misapplication of chargeback criteria for travel-related disputes.
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