MOHELA withholding student loan refund since 2024
MOHELA has failed to reissue student loan refund check since 2024. Contradictory information from servicer and Treasury Department.
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Similar Problems
surfaced semanticallyMOHELA Delays Student Loan Forgiveness Refunds for Months After Approval
MOHELA fails to issue approved student loan forgiveness refunds for months despite repeated calls, with representatives providing conflicting information each time. Systemic processing failures at the servicer level block borrowers from receiving legally owed refunds. Indicates need for better refund tracking and accountability in federal loan forgiveness administration.
MOHELA misapplies forbearance and excludes payments from PSLF count
MOHELA incorrectly processes forbearance requests and excludes qualifying payments made during that period from the PSLF payment count, directly delaying or voiding loan forgiveness for public service workers who made payments in good faith.
PSLF borrowers lose qualifying payment credit due to servicer errors and IDR plan litigation disruptions
Public servants are being denied years of PSLF credit because administrative disruptions from IDR plan litigation caused ineligible payment statuses, even when borrowers continued qualifying employment. No effective appeal or correction path exists through servicers.
Student Loan Servicer Shows Missed Payment Despite Cashing the Check
A Sallie Mae borrower's payment was cashed by the servicer but still recorded as a missed payment on the account. The servicer appears to be misapplying funds despite written loan notations on the checks. Individual student loan payment processing error.
Bank Holds Overpayment Credit Balance for Months, Refund Never Arrives
Wells Fargo retained a $4,500 credit balance for months claiming a refund check was sent, but the check never arrived. The bank delayed reissuance for additional weeks, effectively holding customer funds without justification.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.