Carrier Charges $400 Non-Return Fee for Equipment Delivered to Wrong Address
AT&T shipped equipment to an address the customer never lived at and never accepted delivery of, yet the carrier's system logged the equipment as delivered and accepted, resulting in a $400 non-return fee. Despite 15 months and many hours across multiple representatives and supervisors, AT&T has refused to correct the error.
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Similar Problems
surfaced semanticallyISP Technicians Take Equipment Then Charge Customers for Non-Return
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