T-Mobile in-store and TV ads quote a single-line price that requires multiple lines to qualify
Customers go to T-Mobile (including Costco kiosks) expecting an advertised $35/month rate from commercials. Reps then disclose at signup that the price requires at least two lines, with multiple complaints filed at BBB and CFPB.
Signal
Visibility
Leverage
Impact
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.