bug reportProductivity · File & Document ManagementsituationalMobilePerformance

Google Drive Uploads Fail When App Is Backgrounded

Video uploads on Google Drive pause and eventually fail when the user switches to another app. Affects mobile users uploading large files.

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4.1

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Similar Problems

surfaced semantically
Productivity88% match

Mobile document app halts file uploads when backgrounded or screen locks

Users attempting to upload files from a mobile document editor find that uploads pause immediately when the app is backgrounded or the phone screen times out, resuming only once the app is reopened. This forces users to keep the screen active and the app in the foreground for the entire upload, which is impractical for larger files or slow connections.

Productivity87% match

Google Drive Silently Fails File Uploads Without User Notification

Files uploaded to Google Drive sometimes fail without any error message or alert to the user. This silent failure creates data loss risk when users assume uploads completed successfully. The lack of feedback loop is particularly dangerous for users relying on Drive for critical document backup.

Productivity86% match

Cloud drive uploads silently skip files with no failure warning

Bulk uploads to a cloud drive sometimes upload nothing or only a random subset, and users learn of missing files only later. There is no reliable way to tell which files uploaded without manual checking, wasting hours.

Productivity85% match

Google Docs file uploads fail after mobile data reconnects with no resume option

When mobile data is interrupted mid-upload in Google Docs, the app shows a stale network error even after connectivity is restored. Users must cancel and restart the entire upload with no progress recovery.

Productivity85% match

Google Drive Video Upload Stalls Indefinitely Without Feedback

Google Drive gets stuck in a perpetual "preparing to upload" state for video files, leaving users with no progress indication and no way to complete the upload after multiple days. The lack of an error message or retry mechanism compounds the frustration.

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