Dealership Repair Stalls for Months With No Communicated Timeline
After four prior shop visits failed to fix an AC issue, a CarMax customer's car was diagnosed with a bad evaporator and has sat awaiting repair for weeks with no communicated completion date. Highlights a dealership repair-turnaround and customer-communication breakdown.
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.