Sunrise Credit Services Collecting T-Mobile Bill After Cancellation
Individual CFPB complaint about Sunrise Credit collecting erroneous T-Mobile balance after cancellation.
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Similar Problems
surfaced semanticallyIndividual Bank, Debt Collection, and Credit Report Complaints
Consumer complaints covering Reg Z violations, FDCPA validation failures, FCRA disputes, wrongful fees, and undelivered funds.
AT&T Continues Charging Customers for Months After Cancellation Attempts
AT&T customers who stopped using services and attempted to cancel through multiple channels — store visits, phone, and online — continued to be charged for months after the intended cancellation date. The inability to complete a cancellation despite documented efforts constitutes unauthorized billing that is difficult to reverse without significant escalation. This pattern is widespread across major US telecom carriers and represents a structural consumer protection failure.
Telecom Carriers Bill for Service After Port-Out Cancellation Using Timing Technicalities
Mobile carriers exploit minute-level timestamp ambiguity during number port-outs to charge a full month's bill after service is confirmed cancelled. Customers with ported numbers and no account access are given no credit despite paying for days they cannot use. No independent port timing verification tool exists for consumers.
T-Mobile Charges Thousands After Cancellation Despite In-Store Confirmation
T-Mobile Home Internet continued billing months after a documented cancellation, with in-store staff confirming the account was fully disconnected yet charges continuing and escalating. Equipment return instructions were delayed for months. The pattern mirrors industry-wide post-cancellation billing fraud affecting thousands of customers.
T-Mobile Bill Fluctuates Monthly Due to Unresolved Plan Error With Large Unauthorized Withdrawals
A 9-year T-Mobile customer experiences unpredictable monthly bills due to an unresolved plan configuration error, culminating in a $911 withdrawal that the company never followed up to resolve. Bill instability makes budgeting impossible and large unauthorized withdrawals create acute financial stress. T-Mobile's failure to call back as promised compounds the trust damage.
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