Insurance Companies Incorrectly Flag Non-Household Members as Regular Drivers
Auto insurers use opaque data sources to identify household drivers and modify policies without policyholder input. When the data is wrong — such as flagging a child who moved out and has their own policy — customers face unexpected premium increases and must fight through rude support channels to correct it. Policyholders have no visibility into or recourse against the insurer's driver assignment logic.
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