discussionIndustry Verticals · Telecom & UtilitiesstructuralB2CBilling

T-Mobile Business Lines Unreliable With No Remote Account Access for Porting

A T-Mobile business customer's second line rarely works, and getting a porting PIN required over an hour on hold. The account was also mysteriously linked to an Apple Watch device the customer does not own, suggesting account identity management failures in business telecom.

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4.9

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.