noiseOthersituationalUX

BBB complaint portal blocks document uploads due to size limits

A consumer filing a BBB complaint could not attach supporting documents because the portal lacked sufficient upload space. The complaint text references an attached document that could not be submitted through the form. This is a meta-complaint about a complaint portal, not a buildable software problem.

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2.45

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.