Credit Card Issuer Collecting on Disputed Charge Merchant Confirmed Reimbursable
Citi is pursuing a disputed charge as ordinary debt despite the merchant acknowledging the cost as reimbursable in writing. The bank's dispute process ignores third-party merchant evidence. Consumers lack tools to properly package and submit merchant acknowledgment evidence in credit card disputes.
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.